Questions about everyday wellness?

TruBalance is a wellness brand that brings together aromatherapy, mindful rituals and sensorial self-care to help you create moments of calm, rest and balance in everyday life. Our products are designed around three key wellness moments: Sleep & Relaxation, Stress & Mood, and Women's Wellness.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

I'd actually make this a conversion FAQ: > Not sure where to begin? Start with what you want to feel. > 🌙 Sleep & Relaxation — for your evening wind-down ritual > 🌿 De-Stress & Mood — for moments when you need to pause and reset > 🌸 Women's Wellness — for self-care through your cycle > ✨ Trial Rituals — if you're new to TruBalance

Our Trial Rituals are designed for customers who want to discover TruBalance before choosing their full-size favourites.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Yes, where the individual product instructions allow it.

Aromatherapy is the complementary use of aromatic plant extracts, particularly essential oils, through methods such as inhalation and appropriately diluted topical application. > “Aromatherapy engages the sense of smell and, depending on how a product is used, may also involve topical sensory pathways. When aromatic molecules are inhaled, they interact with receptors in the olfactory system, which connects with brain regions involved in emotion, memory and other physiological processes. Individual responses vary, and research is still evolving.” At TruBalance, we bring aromatherapy into simple everyday rituals—so wellness becomes something you can experience, not just something you think about.

Aromatherapy primarily works through olfactory and topical pathways. When aromatic molecules are inhaled, they interact with receptors in the olfactory system, sending signals to areas of the brain involved in processing smell, emotion and memory. When appropriately diluted essential oils are applied to the skin, the aromatic compounds interact with the skin and are also experienced through the sense of smell. The exact biological mechanisms and the extent of systemic effects vary by oil, method of use and individual.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Essential oils are highly concentrated aromatic extracts obtained from different parts of plants, including flowers, leaves, stems, bark, roots, fruits and peels. They contain naturally occurring aromatic compounds that give plants their characteristic fragrance.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Depending on the plant, essential oils may be obtained through methods such as:
• Steam or hydro-distillation
• Cold expression/pressing, particularly for citrus peels
• Other specialised extraction methods for particular botanicals The extraction method depends on the plant and the desired aromatic constituents.

No. Essential oils are derived from aromatic plant material, whereas fragrance oils are formulated aromatic compositions that may contain natural and/or synthetic fragrance materials. A product can contain one or both, depending on its formulation.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Research suggests that aromatherapy may help support certain aspects of wellbeing, including relaxation, sleep quality, anxiety symptoms and menstrual discomfort. You may refer to the link with all publicly available research articles on essential oils ( Link ) TruBalance is designed as a complementary wellness ritual—not as a replacement for medical treatment.

Yes, there is a growing body of research on aromatherapy and essential oils. For example, a review cited by the U.S. National Center for Complementary and Integrative Health found that aromatherapy may improve sleep quality, although researchers noted the need for larger and more rigorous studies. Evidence also exists for potential benefits in areas such as anxiety and menstrual discomfort, but results vary according to the intervention and study quality.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Aromatherapy is not a guaranteed instant treatment. Some people notice a sensory or calming effect soon after inhalation, while others may prefer incorporating a ritual consistently over time. Your experience may depend on the formulation, method of use, individual sensitivity, environment and expectations.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Many aromatherapy products can be incorporated into everyday routines when used according to their instructions. Always follow the specific usage instructions on your TruBalance product, particularly regarding frequency, amount and whether the product is intended for inhalation or topical use.

Pure essential oils should generally not be applied directly to the skin unless specifically formulated and intended for neat topical use. Essential oils are highly concentrated and may cause irritation or allergic reactions. TruBalance topical products should be used according to the instructions on the individual product.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

A patch test is a small-scale test performed on a limited area of skin before wider application. It can help identify whether your skin reacts adversely to a particular formulation. However, a patch test cannot guarantee that a reaction will never occur.

Apply a small amount of the product to a small area of skin as directed on the product label and observe for any irritation or unusual reaction. If irritation occurs, discontinue use. For products with specific safety instructions, always follow the product label.

Yes, potentially—but choose products formulated for your intended use and follow the usage instructions carefully. If you have highly reactive skin or a known fragrance allergy, consult a dermatologist or healthcare professional before use.

This depends entirely on the product. If it is a topical product, follow the labelled application areas. If it is a pillow or room mist, use it as directed. Do not apply a product intended for external use to the eyes, mouth or mucous membranes.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

If you choose to diffuse, use caution. ASPCA notes that short-duration diffusion in a secured area inaccessible to the pet is not necessarily problematic for every animal, but pets with breathing problems may be particularly sensitive. Pets should also be able to leave the area. Never use diffusion as a substitute for veterinary care.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Stop using the product. If irritation is severe, persistent or accompanied by swelling, breathing difficulty or other significant symptoms, seek appropriate medical attention.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Store products in a cool, dry place away from direct sunlight and excessive heat, with the container properly closed. Keep away from children and pets.

Yes. Their composition can change over time due to oxidation and environmental exposure. Always follow the product's stated shelf life/PAO and storage instructions.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Lavender is one of the most commonly studied essential oils in aromatherapy for relaxation and sleep. Other oils may also be incorporated into sleep blends depending on their aroma and intended sensory profile. Evidence for aromatherapy and sleep is promising but not conclusive, so TruBalance should be positioned as supporting a sleep ritual, rather than treating insomnia.

Aromatherapy may support relaxation and sleep quality for some people. A review cited by NCCIH found potential improvements in sleep quality, although more rigorous research is needed. TruBalance products are intended to complement healthy sleep habits—not replace medical treatment for persistent sleep disorders.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Not necessarily. Aromatherapy is intended to create a calming sensory environment and support your wind-down ritual. Individual responses vary.

No. TruBalance products are wellness products and are not intended to replace prescribed medication or professional treatment.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

It may help some people create a sense of relaxation and emotional pause. That's why TruBalance focuses on ritual, not just fragrance. A few intentional minutes of breathing, slowing down and engaging with a calming scent can become a meaningful part of your daily self-care routine.

Commonly used oils include:
• Lavender
• Bergamot
• Frankincense
• Roman chamomile
• Certain citrus oils The right choice is also highly personal because scent preferences strongly influence the experience.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Some clinical research suggests aromatherapy may help with certain PMS symptoms, including psychological symptoms, anxiety and fatigue, but more research is needed and results vary.

Yes. Smell is closely connected with brain pathways involved in emotion and memory. This is one reason particular fragrances can evoke feelings, memories or associations. Individual responses to fragrance, however, vary.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Yes, provided the product is appropriate for your intended use. A personal inhalation or topical ritual may be convenient when you need a short pause during a busy day.

Follow the instructions for the specific TruBalance product. More product does not necessarily mean more benefit.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Research suggests aromatherapy may help reduce menstrual pain in some women. Systematic reviews have reported improvements in dysmenorrhea, although studies vary considerably in their oils, methods and quality. TruBalance Women's Wellness products are intended as a complementary self-care ritual, not a treatment for an underlying medical condition.

Some clinical research suggests aromatherapy may help with certain PMS symptoms, including psychological symptoms, anxiety and fatigue, but more research is needed and results vary.

Use it exactly as directed on the product packaging. If it is a topical product, apply only to the recommended area and at the recommended quantity.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Product suitability depends on the specific formulation and your circumstances. Follow the product label and consult a qualified healthcare professional if you are pregnant, breastfeeding, have a medical condition or take medication.

Product suitability depends on the specific formulation and your circumstances. Follow the product label and consult a qualified healthcare professional if you are pregnant, breastfeeding, have a medical condition or take medication.

Pregnancy requires additional caution. Although aromatherapy has been studied during pregnancy for symptoms such as nausea, anxiety and sleep, the safety of individual essential oils and concentrations varies. We recommend that pregnant or breastfeeding women consult their healthcare professional before using essential-oil products, particularly topical products or concentrated preparations.

Please check the individual product and consult your healthcare professional before use, particularly for concentrated essential-oil products or topical application around the breast/chest area.

Product suitability depends on the specific formulation and your circumstances. Follow the product label and consult a qualified healthcare professional if you are pregnant, breastfeeding, have a medical condition or take medication.

Product suitability depends on the specific formulation and your circumstances. Follow the product label and consult a qualified healthcare professional if you are pregnant, breastfeeding, have a medical condition or take medication.

Product suitability depends on the specific formulation and your circumstances. Follow the product label and consult a qualified healthcare professional if you are pregnant, breastfeeding, have a medical condition or take medication.

Product suitability depends on the specific formulation and your circumstances. Follow the product label and consult a qualified healthcare professional if you are pregnant, breastfeeding, have a medical condition or take medication.

Product suitability depends on the specific formulation and your circumstances. Follow the product label and consult a qualified healthcare professional if you are pregnant, breastfeeding, have a medical condition or take medication.

Essential-oil safety around pets depends on the specific oil, concentration, formulation and method of exposure. Concentrated essential oils can be harmful to pets if ingested or applied directly to their skin or coat. ASPCA recommends avoiding direct application and keeping essential oils safely out of pets' reach.

This depends on the specific product and its ingredients. Keep all concentrated oils and aromatherapy products securely away from pets and prevent pets from licking freshly applied products.

If you choose to diffuse, use caution. ASPCA notes that short-duration diffusion in a secured area inaccessible to the pet is not necessarily problematic for every animal, but pets with breathing problems may be particularly sensitive. Pets should also be able to leave the area. Never use diffusion as a substitute for veterinary care.

We recommend against directly applying essential oils to your dog unless specifically directed by a veterinarian. Do not apply concentrated essential oils to your pet's skin, paws, nose, ears or coat. ASPCA specifically advises avoiding direct application because toxicity varies by oil and concentration.

Essential-oil safety depends on the animal, oil, concentration and exposure route. Keep products out of pets' reach and consult a veterinarian before using aromatherapy around pets.

Contact your veterinarian promptly, particularly if a concentrated product has been ingested. Do not induce vomiting unless specifically instructed by a veterinary professional. ASPCA notes that ingestion of concentrated essential oils can cause symptoms such as vomiting, diarrhoea and depression, while other exposures can cause neurological or temperature-related symptoms.

Cats require particular caution around essential oils. Do not assume that an oil considered suitable for humans or dogs is safe for cats. Keep concentrated essential oils away from cats and consult a veterinarian before using aromatherapy around them.

Essential-oil safety depends on the animal, oil, concentration and exposure route. Keep products out of pets' reach and consult a veterinarian before using aromatherapy around pets.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

No two people experience scent in exactly the same way. Individual response can vary according to personal preferences, sensitivity to fragrance, environment, lifestyle and other factors. Our products are designed to support a wellness ritual, rather than promise the same result for every person.

Please refer to the relevant TruBalance product page and packaging for product-specific guidance. If you need advice for your individual circumstances, contact TruBalance or a qualified healthcare professional as appropriate.

No. If you have a medical condition or are receiving treatment, continue following your healthcare professional's advice.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

[Insert actual Shopify cancellation policy.]

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

Yes. Free shipping is available on orders above ₹1,999.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

[Confirm and insert.]

[Insert actual SLA by geography.]

Yes. Once your order is dispatched, you will receive tracking information through your registered contact details.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

Contact us within [X hours/days] with your order details and photographs/videos of the package and product.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

[Insert email / WhatsApp / customer-care details.]

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

TruBalance products are thoughtfully formulated using carefully selected aromatic ingredients and wellness-grade 100% therapeutic ingredients, with each formula developed for its intended ritual and method of use.

Because wellness should begin with trust. We believe customers should understand what they are applying, inhaling and incorporating into their rituals.

If all formulations are verified vegan: > Yes. TruBalance products are vegan and formulated without animal-derived ingredients.

Yes our products are cruelty free

Yes. TruBalance products are formulated without parabens.

Yes. Our formulations are created without SLS/SLES.

Yes, our products are free from silicones and mineral oils.

Natural aromatic ingredients can exhibit slight variation because plant material can naturally vary by harvest, geography, season and processing. However, any variation must remain within the product's defined quality specifications.

I'd actually make this a conversion FAQ: > Not sure where to begin? Start with what you want to feel. > 🌙 Sleep & Relaxation — for your evening wind-down ritual > 🌿 De-Stress & Mood — for moments when you need to pause and reset > 🌸 Women's Wellness — for self-care through your cycle > ✨ Trial Rituals — if you're new to TruBalance

Our Trial Rituals are designed for customers who want to discover TruBalance before choosing their full-size favourites.

There is no universal timeframe. Some people experience a noticeable sensory response immediately, while others find value through repeated rituals. Results vary from person to person.

No. TruBalance is a wellness brand. Our products are intended to support personal wellness rituals and are not intended to diagnose, treat, cure or prevent disease.

No. If you have a medical condition or are receiving treatment, continue following your healthcare professional's advice.

Because our philosophy is that wellness can be built through small, intentional moments. A shower. A breath. A scent. A pause. A bedtime ritual. Small rituals can become meaningful habits. That is the space TruBalance wants to own.

Yes. Free shipping is available on orders above ₹1,999.

Please check the relevant information shown at checkout and the current Shipping, Returns or Contact page. For help with a specific order, contact TruBalance with your order number.

[Insert actual SLA by geography.]

[Confirm and insert.]

Yes. Once your order is dispatched, you will receive tracking information through your registered contact details.

[Insert actual Shopify cancellation policy.]

[Insert actual policy.] For personal-care and opened wellness products, return eligibility may be subject to hygiene and safety considerations.

Contact us within [X hours/days] with your order details and photographs/videos of the package and product.

[Insert email / WhatsApp / customer-care details.]